PRODUCT TYPE	REASON	TYPES OF RETURN & REFUND			PRODUCT CONDITION
		RETURN ON DELIVERY STAGE	RETURN WITHIN 3 DAYS	RETURN WITHIN 7 DAYS
FRESH	Wrong Product	√	x	x
	Poor Quality	√	x	x
	No Reason /Change Of Mind	x	x	x
FROZEN	Wrong Product	√	x	x
	Poor Quality	√	x	x
	No Reason /Change Of Mind	x	x	x
MEDICINE	Wrong Product	√	x	x
	Poor Quality	√	x
	No Reason /Change Of Mind	x	x	x
BOOKS, CD & SOFTWARE	Wrong Product	√	x	x
	Poor Quality	√	x	x
	No Reason /Change Of Mind	x	x	x
DRY GROCERY	Wrong Product	√	√	x	Will accept even opened package.
	Poor Quality	√	√		Will accept even opened package.
	No Reason /Change Of Mind	x	x	x
ELECTRONIC, FASHION & OTHER	Wrong Product	√	√	√	Same as the original feature without unchanged such as price tag, sealed and if there is any gifts or attached accessories, must be returned.
	Poor Quality	√	√
	No Reason /Change Of Mind	x	x	x