PRODUCT TYPE | REASON | TYPES OF RETURN & REFUND | PRODUCT CONDITION | ||
---|---|---|---|---|---|
RETURN ON DELIVERY STAGE | RETURN WITHIN 3 DAYS | RETURN WITHIN 7 DAYS | |||
FRESH | Wrong Product | √ | x | x | |
Poor Quality | √ | x | x | ||
No Reason /Change Of Mind | x | x | x | ||
FROZEN | Wrong Product | √ | x | x | |
Poor Quality | √ | x | x | ||
No Reason /Change Of Mind | x | x | x | ||
MEDICINE | Wrong Product | √ | x | x | |
Poor Quality | √ | x | |||
No Reason /Change Of Mind | x | x | x | ||
BOOKS, CD & SOFTWARE | Wrong Product | √ | x | x | |
Poor Quality | √ | x | x | ||
No Reason /Change Of Mind | x | x | x | ||
DRY GROCERY | Wrong Product | √ | √ | x | Will accept even opened package. |
Poor Quality | √ | √ | Will accept even opened package. | ||
No Reason /Change Of Mind | x | x | x | ||
ELECTRONIC, FASHION & OTHER | Wrong Product | √ | √ | √ | Same as the original feature without unchanged such as price tag, sealed and if there is any gifts or attached accessories, must be returned. |
Poor Quality | √ | √ | |||
No Reason /Change Of Mind | x | x | x |
Note: Refund on Tuesdays and Fridays only!